Hill's Team Leadership Model

This is the overall model in our chapter that provides the leader or designated team member with a mental road map to help:

1. Diagnose team problems, and

2. Take appropriate action to correct team problems

Effective team performance begins with leader's mental model of the situation. The mental model reflects:

1. Components of the problem

2. Environmental & organizational contingencies

Click on the video below for my overview of Hill's Team Leadership Model and its leadership decision processes. (You can also download the class PowerPoint file for Chapter 11 in "Resources" in Sakai). Please be able to describe and apply this model well because it forms the basis for the entire chapter as well as the Everest case that we will analyze later. After you view the video, you should answer the quiz items below the video in which you can self-test your understanding of how the model works.

Watch this 7-minute video to learn more about Hill's Team Leadership Model (applied to a simple example):




Take the following self-quiz to see how well you currently understand Hill's Model of Team Leadership:


 Toggle open/close quiz question

As a team leader, I decide to take external leadership action. One of the specific actions that would be available to me would be:

 Toggle open/close quiz question

If I decided to take action internally, my next decision would be to determine whether the problem is primarily task-related or relationship-related.

 Toggle open/close quiz question

The first decision I would need to make as a team leader confronted with a challenging issue is whether to intervene internally or externally.

 Toggle open/close quiz question

It is always the best decision to take immediate action rather than simply to monitor a team situation.

 Hyperlink to Jigsaw Puzzle Activity 


Great! Now, let's explore the last "box" in the model, Team Effectiveness. Go to the next page.